LVL Correction Policy
Hello readers, if you notice or identify errors or omission in any of our fact check reports, we ask that you kindly inform us through any of the following means:
Telephone: +231778986778
WhatsApp: +231880986778
Messenger: @localvoicesliberia
Direct Message to Twitter: @LVLFactCheck
Email: [email protected]
We also request that when you are making your concern(s) known to us via any of the means stated above, please make your comment very clear. We may also contact you if we need further clarity that will help us do the necessary corrections. Please note that we will respond to every feedback and let you know if your concern or observation will require an action by making corrections or changes to an already published article or not. We will also check for feedbacks posted to our website or social media accounts.
The Correction Process
- Receive feedback/concern from a reader(s) and begin reviewing the merit of the feedback/concern. The editor will then contact the sender of the feedback/concern and notify the person and ask for evidence (if any) relative to the feedback while the determination of the feedback merit is being made by the editorial team.
- Once the merit of the concern/feedback is made, the sender will be immediately informed about the next step. If the feedback/complaint is not valid, we will inform you and tell the why your feedback cannot change the conclusion/verdict of the said report.
- If the feedback/concern is valid, evidence will be gathered to make the relevant correction.
- When the correction is made, an editor’s note or statement will be published in the updated version of the report admitting the error and explaining the changes made to the report. LVL will then ensure that the corrected reversion of the report reaches all those who read the previous version of the report.
Special Note
If you are unsatisfied with the outcome of our correction to a report, we ask that you kindly re-contact us and we will further look into the specific concern you have. This may lead to seeking a third party (another Independent fact checker/organization) to review the new evidence.